Shipping policy
MOODIFY - Shipping Policy
1. Overview
We are pleased to offer free shipping across India on all T-shirt orders. Our goal is to ensure a smooth, reliable, and timely delivery experience for every customer.
2. Order Processing Time
- Orders are processed within 1–3 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
3. Delivery Timeline
- Standard Delivery: 5–8 business days across India
- Delivery timelines may vary depending on your location, especially for remote or rural areas
4. Shipping Charges
- We offer 100% FREE shipping on all orders across India
- There are no hidden charges at checkout
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email
- You can track your shipment through the courier partner’s website in real-time
6. Delivery Locations
- We deliver to all serviceable locations across India
- In rare cases where delivery is not possible, our team will contact you for an alternative solution
7. Delays & Exceptions
While we strive to deliver within the estimated timeframe, delays may occur due to:
- Weather conditions
- High order volumes
- Courier or logistical disruptions
We appreciate your patience in such situations.
8. Incorrect Shipping Details
- Please ensure that your shipping address and contact details are accurate
- We are not responsible for delays or failed deliveries due to incorrect information
9. Lost or Damaged Packages
- If your order is lost or arrives damaged, please notify us within 48 hours of delivery
- Share video of of the unboxing package details and proof
- We will arrange a replacement or full refund at no extra cost
10. Contact Us
For any shipping-related queries:
- Email: support@yourstore.com
Note : Delivery timelines are estimates and may vary. This policy is subject to change without prior notice.